Terms of Service

Last updated: March 25, 2026

1. Subscription Terms

By subscribing to the Silver Path Agents platform, you agree to pay the applicable monthly fees for your selected plan. Subscriptions are billed monthly and renew automatically. A free trial period may be offered at our discretion.

2. Cancellation

You may cancel your subscription at any time from your billing settings. Upon cancellation, you retain access through the end of your current billing period. No refunds are issued for partial months.

3. Acceptable Use

You agree to use the platform only for lawful purposes related to insurance sales and client management. You will not share login credentials, upload malicious content, or use the platform to harass or spam clients. CMS marketing compliance rules apply to all outbound communications.

4. Proprietary Platform & Confidentiality

The platform, including its workflows, screens, proposal tools, automation, AI prompts, documentation, pricing, training materials, and operational methods, is proprietary and confidential. You may use it only for authorized agency work and may not copy, screenshot, record, reverse engineer, disclose, resell, or share non-public platform materials with unauthorized third parties.

You are responsible for keeping your account credentials secure and for protecting agency, client, carrier, and platform information you access through the system. Access may be suspended or revoked if the platform is misused or confidential information is shared outside approved business purposes.

5. Data & Privacy

Protected Health Information (PHI) is encrypted at rest (AES-256) and in transit (TLS 1.3). We maintain a signed Business Associate Agreement (BAA) for HIPAA compliance. See our Privacy Policy for full details.

6. Limitation of Liability

The platform is provided "as is." We are not liable for plan quoting accuracy, enrollment outcomes, or regulatory compliance of your sales activities. AI features provide suggestions, not guarantees — agents are responsible for verifying information and following CMS rules.

7. Contact

Questions about these terms? Contact us at support@silverpathagents.com.